Work

laptop and coffeeI pilot and evaluate educational tools, consult with instructors at Duke University on course design, and provide quality assurance on learning management system (LMS) acquisitions and upgrades. I also work with academic consultants and professors to prepare courses for the Coursera, Sakai, Open edX, and Canvas platforms. My duties involve LMS troubleshooting, copyright research, content editing, writing, html and xml coding, video storyboarding, WordPress website development, and course launch planning. Publicly available courses I worked on include:

Prior to working at Duke University, I was an eLearning administrator and website developer for IntraHealth International. In that role, I developed individual eLearning programs for in-house and external use, including creating in-house eLearning modules and videos. I also assisted with the launch and maintenance of the in-house, Moodle-based eLearning system. I served as the Moodle Administrator for in-house and external LMSs and oversaw the upgrade of our LMS from version 1.9 to 2.6. I implemented and chaired the organizational eLearning working group to track and expand upon IntraHealth’s eLearning development. I also maintained multiple websites using custom, Drupal, and WordPress content management systems.

Before moving into an eLearning role at IntraHealth, I was a Communications and Knowledge Management Officer. I wrote, edited, and published content on a health-oriented website with an international audience. This content included global health-related news and feature articles, resources and training materials, graphics, slideshows, and quizzes. I also performed accessibility checks for the website, improved website updating mechanisms, and collaborated with the communications team on other publishing work.

Before my time with IntraHealth I was a website editor for the journal of the National Institute of Environmental Health Sciences: Environmental Health Perspectives. I performed site updates 18 times per year with extensive quality control oversight; liaised with translators to maintain foreign language sections of the website (French and Chinese); collaborated with my manager to improve the website’s information architecture, including accessibility, standards compliance, and ease of use; redesigned the website; and participated in developing a pilot Science Education program.

Prior to working with Environmental Health Perspectives, I was an assistant editor at Education and Training Systems International, where I wrote, edited, and proofread medically-oriented educational materials involving complex medical and pharmaceutical language. These materials included manuals, quizzes, study guides, audio tape support media, and scripts.

One of my earliest positions was with Durham Technical Community College, where I taught students in Composition I classes (incorporating computers and a variety of educational techniques into the curriculum) and provided instruction in introductory business writing.